Our first interaction with Complete Air and Heat in Satellite Beach was four or five years ago when we found ourselves sweltering in our Beach Side condo that we'd purchased one year earlier. We are strong believers in paying for the knowledge behind a product, rather than just trying to find the lowest price, but we found that Complete offered both. We were able to purchase a quality product with a 10 year warranty at a very competitive price. Fast forward to 2020, and a Covid challenged world when trying to find parts, appliances or various building materials was a nightmare, and we found ourselves with a newly purchased rental unit that needed a new air conditioner.... The home warranty that we'd purchased exacerbated the nightmare, but Complete came to the rescue again. Within just one week from my initial phone call, a new ten year warranted air conditioner was installed, again at a competitive price. Amidst the fact that everything was done long distance from our home in Connecticut, we had 100% peace of mind with Complete coming in, doing the job and getting it done. Just recently, in a decision to get a smart thermostat installed, Allen spent a great deal of time going over the options with me. I could have easily purchased a Nest and installed it myself, but I opted to have Complete do it and teach me how to use the Honeywell system that they will be installing. This is not some thing where Complete has a big profit margin, and Allen's attention to educating me was just indicative of his concern and respect for the customer. I love the consistency of this company. I love the fact that from my very first phone call until the present, Kristen CONTINUES to take care of anything and everything and if she can't do it, she will put me immediately in touch with someone who can. From the product knowledge to the technicians like Levi or Tim who are a professional, knowledgeable and just great people to the customer support, I would rate this company at the top of the line with GRATITUDE.
John Gelbart, Last month
Todd Taylor, This year
Tech went beyond expectations and explained everything, including additional service. Would def. use again!
Bettina Walls, This year
Complete Air & Heat is the best . They still value customer service and go out of their way to help you. I can't say enough good about them. If you need a reliable AC company, Complete Air & Heat is the one to call. Thank you Jon and Rob for helping us. Really appreciate all you done. Thank you very much.
Paul Ishman, This year
Garret was very thorough checking out the entire AC system. He described all the checks and tests that he performed and gave great advice on homeowner maintenance. I highly recommend Complete Air for fast reliable service.
Barbara Jannelle, This year
Quick, efficient, friendly and affordable. Was very pleased with Complete Air & Heat and especially Garrett the service repair person who came to the house. Highly recommend
Christine Harris, This year
My AC went out on Saturday afternoon. John was at my house within 20-30 minutes to fix the issue. The part was under warranty so I just paid the trip charge. John did a great job and the house is finally cooling off. Will DEFINITELY use them again.
JohnC Ferris, This year
Great guys. Got right down to rerouting my line. No fuss. Purely professional.
Michael Durkin, This year
Literally the best service I've ever had! From the time I placed the call, they showed up in less than an hour! Had everything fixed and running colder and better than ever! Would highly recommend. Thank you Garrett and Jon! Excellent service and fast service!!! Very happy.